Privacy Policy

1. Introduction

1.1. ULESTAFICAZ - UNIPESSOAL LDA (hereinafter referred to as "the Company", "we", "us", "our") respects your privacy and is committed to protecting your personal data.

1.2. This Privacy Policy explains how we collect, use, and safeguard your personal data when you:

use our website and digital services (including mobile applications and chat-based interfaces),
interact with our AI-powered tools and assistants,
communicate with us through messaging platforms or other channels.

1.3. Our services are designed to provide users with digital tools for productivity, content creation, communication, and general well-being insights.
These services are not intended to provide medical, financial, or legal advice.

1.4. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws of Portugal.

2. Data Controller

2.1. The data controller is:
ULESTAFICAZ - UNIPESSOAL LDA
Campo Grande, No. 28, 7 C, Lisbon, Portugal

2.2. For any questions, you can contact us at:
ulestaficaz.shop@gmail.com

3. Personal Data We Collect

3.1. Depending on how you use our services, we may collect:

a) Identification data
Name or username

b) Contact data
Email address
Phone number

c) Account & usage data
Login information
Interaction history within our services
Preferences and settings

d) Content data
Messages, prompts, and inputs you provide to AI tools
Uploaded files, images, audio, or other materials
Generated outputs based on your requests

e) Technical data
Device information
IP address
Browser type
Session data

f) Functional data related to service features
Data voluntarily provided by you to receive insights, recommendations, or automated responses within the application

3.2. We do not intentionally collect data that is classified as sensitive under applicable law.
We ask users not to provide sensitive personal data unless necessary for using specific features.

4. How We Collect Data

We collect data:

directly from you when you register or use our services
when you interact with AI tools, chat interfaces, or support
through cookies and technical tools for authentication and service functionality

5. Legal Basis for Processing

We process personal data based on:

a) Contract performance
To provide access to our services and features

b) Legitimate interest
To improve services, ensure security, and maintain functionality

c) Consent
For marketing communications and optional features

6. How We Use Your Data

We use your data to:

create and manage your account
provide access to digital tools and AI-based features
process payments through third-party providers
generate responses, content, and outputs based on your inputs
improve system performance and user experience
provide support and communication
send updates and service notifications
send marketing materials (only with your consent)
protect our systems and enforce our terms

7. AI and Automated Processing

7.1. Our services may use automated systems to process user inputs and generate outputs (such as responses, recommendations, or content).

7.2. These processes are designed to:

assist users
improve efficiency
provide general informational or productivity-related outputs

7.3. These outputs:

are generated automatically
are not guaranteed to be accurate
should not be relied upon as professional advice

7.4. We do not use automated processing that produces legal or similarly significant effects on users.

8. Third-Party Services

8.1. We may share data with trusted third parties, including:

payment providers (e.g., Stripe, other payment systems)
communication platforms (e.g., Telegram, Zoom)
hosting and infrastructure providers
analytics and security services

8.2. These providers process data only as necessary to deliver their services and under appropriate safeguards.

9. International Transfers

Some service providers may be located outside the EEA.

We ensure appropriate safeguards such as:

Standard Contractual Clauses (SCCs)
secure data transfer mechanisms

10. Data Retention

10.1. We retain data only as long as necessary:

account data: up to 5 years after last activity
communication data: as needed for support and service improvement
marketing data: until consent is withdrawn

10.2. We may retain data longer where required by law.

11. Data Security

We implement reasonable security measures, including:

access control
encryption where applicable
secure infrastructure
internal procedures

However, no system is completely secure.

12. Your Rights (GDPR)

You have the right to:

access your data
correct inaccurate data
request deletion
restrict processing
object to processing
withdraw consent
receive your data in portable format

You can exercise your rights by contacting us.

13. Cookies

We use cookies and similar technologies for:

authentication
session management
service functionality

You can control cookies via your browser.

14. Children's Privacy

Our services are not intended for individuals under 18.

15. Changes to This Policy

We may update this Policy.
Changes take effect upon publication.

16. Contact

ulestaficaz.shop@gmail.com